|About DC1989||VIP discount|
|Location||Shipping & Payment|
|Frequently Asked Questions (FAQ)||International Ring Size|
|Build up your own business||Product Related Information|
|Customize Item Policy||
Simple Purchasing Steps:
Step 1: Register as a DC1989 Company member for free.
Step 2: Login as member
Step 3: Select your desired products from our shop and add them into your shopping cart.
Step 4: Press [Continue Checkout] after finishing your selections
Step 5: Fill in the consignee information and pass it to our customer service.
(Payee information should be sent to us once you have made the payment. Consignee information is the consignee name, address, telephone number and postal code. All these information is compulsory and must be correct and detailed, mentioning Room no., Street, District, City, State, Province and Country. Wrong consignee address cannot be delivered.)
Our Customer service colleague will check the inventory and provide you with the delivery cost of different shipping companies and the approximate delivery leadtime as soon as possible. And at the same time, our colleague will also advise the VIP discount value to you if the order amount reaches a certain value (pls refer to VIP Discount section).
(We might only be able to come back to you the other day if it is not within the official office hours inChina.) We shall keep your ordered items with inventory for 24 hours for your order confirmation with payment, or else the goods will be released to other customers automatically.
Step 6: Once you decide which shipping company to use, please select the payment method and effect the payment.
Step 7: You can view all your placed orders in the UserCenter.
Step 8: Tracking number will be sent to your email address when the parcel is picked up by carrier. You may also instantly track the parcel status, by clicking the tracking number at the order tracking page.
Step 9: After the payment is made, please be patient and wait for your order to be shipped out. Usually the order can be dispatched within 72 hours, while the delivery leadtime depends on the sending location. Please find more details in the Shipment page